> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Analyze Return & Exchange Requests

### Overview
Use the available analytics data to identify patterns in your return activity.

**Step 1:** Open **Analytics**.

**Step 2:** Select the available date range or filter.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_7fncvf.png)

**Step 3:** Review the return and exchange metrics.

**Step 4:** Compare request activity over time.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_4vxxxv.png)

**Step 5:** Identify products or reasons associated with frequent returns.

Use these insights to improve product information, return policies, and customer experience.