Barcode Cannot Be Scanned
Problem
The barcode is printed, but your scanner cannot read it.
Check 1 — Check the barcode value
Go to the product in Shopify Admin → Products.
Check that the product has the correct barcode value.
Check 2 — Check the barcode format
Go to:
Settings → Barcode
Make sure the format used by the label matches the barcode value and your scanner requirements.
Check 3 — Check the template
Go to:
Templates
Open the template and check the barcode element.
Make sure it is:
- Large enough
- Not cut off
- Not overlapping another element
- Inside the printable area
Check 4 — Check the printed label
Look at the physical label.
Make sure the barcode:
- Is not blurred
- Is not stretched incorrectly
- Has enough white space around it
- Is not covered by another element
Step 5 — Test again
Print one new label and scan it.
Result
If the new label scans correctly, you can continue with bulk printing.
Updated on: 18/09/2026
Thank you!