> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Complete the Initial Setup

### Overview
Before customers can use your return portal, configure the main return and exchange settings.
**Step 1:** Open **Yanet Returns & Exchanges** from Shopify Admin.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1ysbgio.png)

**Step 2:** Open **Return Page** and enable the customer-facing return portal.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1nby4uv.png)

**Step 3:** Configure the basic return and exchange options.
**Step 4:** Open **Settings** and configure your return methods.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1gmsh81.png)

**Step 5:** Configure your refund methods.
**Step 6:** Add your return and exchange reasons.
**Step 7:** Configure your return and exchange rules.
**Step 8:** Configure shipping and delivery settings if your store uses return shipping.
**Step 9:** Open **Notification** and configure customer and merchant notifications.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1cqs0f6.png)

**Step 10:** Add the Return Page to your store navigation or customer-facing pages.
We recommend testing the complete customer return flow before publishing the Return Portal to customers.