> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Configure Refund Methods

To manage the list of available refund method to select when creating the Return request, please follow these steps:

**Step 1:** Go to **Settings > Refund** methods.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1vjxefi.png)

**Step 2:** Enable/Disable the refund methods that you want to show/not show when creating requests.
Note: For the **Refund by Discount Code method**, you can set the prefix for your discount code and the percentage of code's value based on the refund amount.
*For example, if the original refund amount is $100 set the prefix as 'YANET' and the Discount Code Value as '150', then customer will get a $150 discount code 'YANET...' to use on their next order.*
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_65hev5.png)

**Step 3:** Click **Save** to apply the changes. 

![](https://storage.crisp.chat/users/helpdesk/website/37fde77105fa8400/image_1rux7w3.png)