> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Configure Return Shipping for Customers

### Overview
Decide how return shipping should be handled for customers.

**Step 1:** Open the return shipping settings.

**Step 2:** Configure the customer return shipping option.

**Step 3:** Configure any applicable return fee or shipping condition.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_m29vko.png)

**Step 4:** Save the settings.

Professional-plan merchants can configure return/exchange fees by conditions.