> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Contact Yanet Support Now

### **Overview**
If you cannot resolve an issue, contact [**Yanet Support**](https://go.crisp.chat/chat/embed/?website_id=35cbcb5a-831c-47fb-9064-0bced009fca9).
Before contacting support, prepare:
* Your Shopify store information.
* A description of the issue.
* The affected product or template.
* Screenshots or screen recordings.
* Error messages, if available.

| **Tip:** The more details you provide, the easier it is for the support team to identify the issue.