Create & manage the rules
Having specific rules for creating return/exchange requests is an important way for merchants to reduce spam requests and focus on support customer more effectively.
In order to create rules in Yanet: Return & Exchange App:
Step 1: Go to Setting > Rules and configure the condition for Return requests and Exchange requests separately.
Step 2: Set the limited number of days or exclude specific orders/products from raising requests (you can configure the condition for Return requests and Exchange requests separately).
Step 3: Click Save to confirm the changes.
In order to create rules in Yanet: Return & Exchange App:
Step 1: Go to Setting > Rules and configure the condition for Return requests and Exchange requests separately.
Step 2: Set the limited number of days or exclude specific orders/products from raising requests (you can configure the condition for Return requests and Exchange requests separately).
Step 3: Click Save to confirm the changes.
Updated on: 24/05/2023
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