Create new Exchange request in the Admin
You can follow these steps to create an Exchange request from the Admin portal of Yanet: Return & Exchange App:
Step 1: Click to Exchange on the top menu.
Step 2: At Exchange List screen, click to Create New Request button on the top right corner of screen to show Order Search popup.
Step 3: At this popup, please fill the ID of the order with items needed to exchange and click Confirm button.
Step 4: Select the item & quantity to exchange from the Order in Step 3, then choose the option to exchange and Return method. Photos and descriptions may be required in some cases (depend on your Reason setting).
After all the information is added, click Confirm to submit the Exchange request.
Step 1: Click to Exchange on the top menu.
Step 2: At Exchange List screen, click to Create New Request button on the top right corner of screen to show Order Search popup.
Step 3: At this popup, please fill the ID of the order with items needed to exchange and click Confirm button.
Step 4: Select the item & quantity to exchange from the Order in Step 3, then choose the option to exchange and Return method. Photos and descriptions may be required in some cases (depend on your Reason setting).
After all the information is added, click Confirm to submit the Exchange request.
Updated on: 24/05/2023
Thank you!