Create new Return request in the Admin
You can follow these steps to create a Return request from the Admin portal of Yanet: Return & Exchange App:
Step 1: Click to Return on the top menu.
Step 2: At Return List screen, click to Create New Request button on the top right corner of screen to show Order Search popup.
Step 3: At this popup, please fill the ID of the order with items needed to return and click Select.
Step 4: Select the item & quantity to return from the Order in Step 3, then choose the Refund method and Return method. Photos and descriptions may be required in some cases (depend on your Reason setting).
After all the information is added, click Confirm to submit the Return Request.
Step 1: Click to Return on the top menu.
Step 2: At Return List screen, click to Create New Request button on the top right corner of screen to show Order Search popup.
Step 3: At this popup, please fill the ID of the order with items needed to return and click Select.
Step 4: Select the item & quantity to return from the Order in Step 3, then choose the Refund method and Return method. Photos and descriptions may be required in some cases (depend on your Reason setting).
After all the information is added, click Confirm to submit the Return Request.
Updated on: 29/05/2023
Thank you!