> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Process a Refund

### Overview
The available refund options depend on your plan and configuration.
Yanet Returns & Exchanges supports refund-related solutions including store credit, discount codes, and gift codes on applicable plans.

**Step 1:** Open the relevant return request.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_13ssv4e.png)

**Step 2:** Review the selected refund solution.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_198txy7.png)

**Step 3:** Confirm the return has reached the appropriate stage for refund processing.
**Step 4:** Process the refund according to the available option.
**Step 5:** Verify the updated request status.

The exact refund behavior may depend on your Shopify configuration and the refund option selected for the request.