> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Products Are Missing from the Selection List

### Problem
You cannot find a product or variant in **Generate & Print**.

###### Check 1 — Search for the product
Go to:
**Generate & Print → Choose Products**
Search using the product name or other available product information.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1hucaye.png)

###### Check 2 — Check product status
Open:
**Shopify Admin → Products**
Find the missing product and check whether it is:
* Active
* Draft
* Archived
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1rjdltn.png)

###### Check 3 — Check the Draft setting
In Yanet, go to:
**Settings → Printing**
Check:
**Hide product draft when selection**
If this is enabled, draft products may not appear in the selection list.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1pbt028.png)

###### Check 4 — Check the Archived setting
Also check:
**Hide product archived when selection**
If enabled, archived products are excluded from selection.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1r23hce.png)

###### Check 5 — Check Shopify Resource Picker
If you use Shopify's resource picker, go to:
**Settings → Printing**
Check:
**Use Shopify resource picker when selecting products**
Then return to **Generate & Print** and try selecting the product again.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_11mjkix.png)

### Result
The product should appear once its status and selection settings allow it to be selected.