Products Are Missing from the Selection List

Problem

You cannot find a product or variant in Generate & Print.

Check 1 — Search for the product

Go to:
Generate & Print → Choose Products
Search using the product name or other available product information.

Check 2 — Check product status

Open:
Shopify Admin → Products
Find the missing product and check whether it is:

• Active
• Draft
• Archived

Check 3 — Check the Draft setting

In Yanet, go to:
Settings → Printing
Check:
Hide product draft when selection
If this is enabled, draft products may not appear in the selection list.

Check 4 — Check the Archived setting

Also check:
Hide product archived when selection
If enabled, archived products are excluded from selection.

Check 5 — Check Shopify Resource Picker

If you use Shopify's resource picker, go to:
Settings → Printing
Check:
Use Shopify resource picker when selecting products
Then return to Generate & Print and try selecting the product again.

Result

The product should appear once its status and selection settings allow it to be selected.

Updated on: 18/09/2026