> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Reject a Withdrawal Request

### Overview
Reject a request when it does not meet your configured withdrawal requirements.

### Steps
**Step 1:** Open **Manage Requests**.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1ayps2z.png)

**Step 2:** Open the relevant withdrawal request.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_tpt9xz.png)


**Step 3:** Review the order and request details.

**Step 4:** Check the applicable withdrawal rules.

**Step 5:** Click **Reject**.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/yanet-step-5_1nc6u05.png)

**Step 6:** Confirm the action if prompted.

**Step 7:** Verify that the request status changes to **Rejected**.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/yanet-step-7_6lj5hs.png)