Stocky Connection Issues

Problem

Stocky data or Purchase Orders are not available in Yanet.

Check 1 — Check the Stocky connection

Go to:
Settings → Stocky
Check whether the Stocky API Key has been entered.

Check 2 — Check the API Key

If the key is incorrect or has changed:

1. Open Stocky.
2. Find your Stocky API Key.
3. Copy the current key.
4. Return to Settings → Stocky.
5. Replace the old key.
6. Save the setting.

Check 3 — Check Stocky PO

Go to:
Stocky PO
Check whether the expected Purchase Orders are available.

Check 4 — Check the Purchase Order

Open the Purchase Order and check that it contains the products you want to label.

Result

Once the connection and Purchase Order data are available, you can select products and generate labels.

Updated on: 18/09/2026