> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Template Display Issues

### Problem
The template looks incorrect in the preview or printed label.

###### Check 1 — Check the paper size
Go to:
**Templates → Open the template**
Check the **Paper Brand** and **Paper Model**.
Make sure they match your physical label.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_19hydol.png)

###### Check 2 — Check element positions
Open the template editor.
Select the element that is displayed incorrectly.
Check its:
* X position
* Y position
* Width
* Height
Move the element back inside the label area if necessary.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_fyx8l8.png)

###### Check 3 — Check overlapping elements
Look at the label layout and check whether two elements overlap.
Move one of the elements and preview the label again.

###### Check 4 — Save and test
Save the template.
Then go to:
**Generate & Print → Select Products → Choose Template**
Generate one test label.

### Result
The preview and printed label should match the template layout.