> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Troubleshoot API Authentication Issues

If authentication fails:
1. Check the Client ID.
2. Check the Client Secret.
3. Confirm the credentials have not been regenerated.
4. Verify the integration configuration.
5. Try the connection again.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_pcmuxg.png)

| **Note:** Never send your Client Secret in a public support message.