> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understand Notifications

### Overview
Notifications keep customers and merchants informed during the return process.
Yanet Returns & Exchanges supports email notifications throughout the request workflow.

Notifications may include updates related to:
* Return requests.
* Exchange requests.
* Approval.
* Rejection.
* Delivery or shipping status.
* Other request status changes.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_mygw9r.png)