> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understand the Returns Dashboard

### Overview
The **Returns** section is the central area for managing return and exchange requests.
A request may contain information such as:
* Order information.
* Customer information.
* Request date.
* Request creator.
* Request status.
* Return items.
* Exchange items.
* Refund solution.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/f/d/37fde77105fa8400/image_1og87k7.png)