User Permission Issues

Problem

An employee cannot access the app or use a specific feature.

Check 1 — Open User Permissions

Go to:
User Permissions
Find the employee in the user list.

Check 2 — Check the employee's access

Open the employee's permission settings.
Check whether the required feature or action has been enabled.

Check 3 — Check the subscription plan

Some permission features are available only on supported plans.
Go to:
Subscription
Check your current plan.

Check 4 — Save the permission

After changing the employee's access, save the changes.

Step 5 — Ask the employee to reopen the app

Have the employee close and reopen Yanet Retail Barcode Labels.

Result

The employee should have access to the features allowed by their permissions.

Updated on: 18/09/2026