> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.yanet.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What Is Yanet Returns & Exchanges?

### Overview
Yanet Returns & Exchanges is a Shopify app that helps merchants manage customer returns and exchanges from one place.
The app provides a customer-facing Return Portal where customers can submit requests and a merchant dashboard where store owners can review and manage those requests.

### Key Features
With Yanet Returns & Exchanges, you can:
* Manage return and exchange requests.
* Create return and exchange policies and rules.
* Define return and exchange reasons.
* Offer different refund and exchange solutions.
* Provide customers with a dedicated Return Portal.
* Manage return shipping and shipping carriers.
* Send email notifications throughout the return process.
* Customize the customer return experience.
* Support multiple languages.
* Automate return approvals on eligible plans.
* Analyze return activity.
* Export return and exchange data.