Manage the refund methods
To manage the list of available refund method to select when creating the Return request, please follow these steps:
Step 1: Go to Settings > Refund methods.
Step 2: Enable/Disable the refund methods that you want to show/not show when creating requests.
Note: For the Refund by Discount Code method, you can set the prefix for your discount code and the percentage of code's value based on the refund amount.
For example, if the original refund amount is $100 set the prefix as 'YANET' and the Discount Code Value as '150', then customer will get a $150 discount code 'YANET...' to use on their next order.
Step 3: Click Save to apply the changes.
Step 1: Go to Settings > Refund methods.
Step 2: Enable/Disable the refund methods that you want to show/not show when creating requests.
Note: For the Refund by Discount Code method, you can set the prefix for your discount code and the percentage of code's value based on the refund amount.
For example, if the original refund amount is $100 set the prefix as 'YANET' and the Discount Code Value as '150', then customer will get a $150 discount code 'YANET...' to use on their next order.
Step 3: Click Save to apply the changes.
Updated on: 24/05/2023
Thank you!