Best Practices for Setting Up EU Withdrawal

Overview

A well-configured withdrawal process makes it easier for customers to submit requests and for merchants to review them consistently.


  1. Complete the DPA.
  2. Configure the Withdrawal Page.
  3. Add the page to your storefront.
  4. Add at least one convenient withdrawal entry point.
  5. Configure withdrawal rules.
  6. Configure legal information.
  7. Set up notifications and email templates.
  8. Configure translations.
  9. Test the complete customer journey.
  10. Monitor withdrawal activity in Analytics.

Updated on: 20/08/2026

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