Best Practices for Setting Up EU Withdrawal
Overview
A well-configured withdrawal process makes it easier for customers to submit requests and for merchants to review them consistently.
Recommended setup
- Complete the DPA.
- Configure the Withdrawal Page.
- Add the page to your storefront.
- Add at least one convenient withdrawal entry point.
- Configure withdrawal rules.
- Configure legal information.
- Set up notifications and email templates.
- Configure translations.
- Test the complete customer journey.
- Monitor withdrawal activity in Analytics.
Updated on: 20/08/2026
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