Customize the Customer Return Experience
Overview
Yanet Returns & Exchanges provides a customer-facing portal that can be adapted to your store's return process.
You can configure elements such as:
- Return and exchange options.
- Customer-facing text.
- Languages.
- Return instructions.
- Available return methods.
- Available refund solutions.
The App Store also states that portal text, banners, and colors can be customized to match the store's style.
Before publishing the portal, test it from the customer's perspective.
Updated on: 04/09/2026
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