Integration & API Issues

Overview

1. If an integration is not working:

Step 1: Open Settings > Integrations.

Step 2: Check whether the integration is connected.

Step 3: Review the connection information.

Step 4: Reconnect the service if necessary.

Step 5: Test the integration.

2. For API-related issues:

Step 1: Open Settings > API Access.

Step 2: Check whether API access is available for your plan/version.

Step 3: Verify your API credentials.

Step 4: Check the API documentation.

Step 5: Contact Yanet Support if the issue continues.

Updated on: 08/09/2026