Shipping & Delivery Issues

Overview

If return shipping or delivery information is not working as expected:

Step 1: Open Settings > Shipping & Delivery.

Step 2: Review your return shipping configuration.

Step 3: Open Shipping Carriers.

Step 4: Check the connected carrier.

Step 5: Verify the carrier credentials or connection.

Step 6: Test the return workflow again.

Yanet Returns & Exchanges supports multiple shipping carriers and return tracking.

Updated on: 08/09/2026